dunnhumby

Need

When we started talking to dunnhumby about UI and the evolution of their product ecosystem, they presented us with a question: how can we establish foundational requirements for a future design system?

We kicked off an in-depth discovery to gain a full understanding of the client’s historical context and challenges. This meant we’d be in the position to make the most useful recommendations possible to help keep the client on a successful path.

Action

We need to collaborate closely with dunnhumby’s stakeholder to arrive at the most useful recommendations. This meant:

• Analysing existing component libraries, brand guidelines, and user interfaces
• Documenting tech stacks
• Evaluating Design and DesignOps tools, such as Figma and zeroheight
• Assessing release strategies and design-engineering handoffs

Our findings were synthesised into a comprehensive report, which we refined and presented regularly as new insights emerged.

Outcome

The report was successful in:

• Articulating the current state of dunnhumby’s UI
• Making recommendations for managing the existing component library
• Providing strategic guidance for the direction of future design system

This enabled UI and product efforts to accelerate, helping them quickly progress to implementing next steps and higher-level recommendations.

Our involvement progressed into:

• Developing the foundations for a new design system
• Highlighting product implications
• Helping establish the new internal design system team